- How does booking work?
- Browse the fleet, pick a date and a slot (morning, afternoon, or full day), and submit a booking request. We email you to confirm — usually within an hour during business hours.
- When do I pay?
- Whichever you prefer. Pay online via Stripe Checkout when you book, or pay at the dock by card or cash on the day. Both flows are supported.
- Can I cancel?
- Pending bookings: cancel any time from your account. Confirmed (paid) bookings follow our refund policy: ≥7 days out gets a full refund, 2-6 days gets 50%, under 48 hours is non-refundable.
- What's included?
- Each boat's detail page lists exactly what's on board — cooler, sound system, GPS, life vests, etc. Captained options are noted on the listing.
- Do I need a license?
- Depends on the boat and the region. We'll confirm any license, certification, or briefing requirements in your booking confirmation email.
- What if the weather's bad?
- Safety first. If conditions aren't safe we'll reach out to reschedule or refund — no charge, no questions. Light rain we can usually still run; that call is yours.
Still have questions?
Real humans answer within an hour during business hours.
Contact us